At the Ridgecrest Conference Center we strive to effectively communicate with all of our employees and guests.
“Did you hear what I said” is something that I think everyone has uttered at some point in their life when communicating with someone else. Something that I have found effective for me is to think of my friend LAURA. Now, LAURA isn’t an actual person I know, it’s just the way I have found to remember that there are two people in all conversations.
Listen – Listen to what the other person is saying to you.
Ask – Ask questions to clarify what was said to you.
Understand – Be sure you understand what was said, take a few minutes to absorb if needed.
Respond – Respond appropriately to the other person.
Ask – Ask more questions to ensure you responded appropriately. If you did not, repeat the process.
How do you effectively communicate? I would love to hear any strategies you’ve found effective.